FOLLOW OUR 3 EASY STEPS TO BOOK YOUR HOLIDAY

First step: Should you find something that matches your interest, click “Request this tour” and fill the Tour booking form. Can’t find something that fits your needs? Then click “Plan your trip” and click Send. Now you just sit back and relax! One of our travel experts will get back to you shortly with our customized package and most favorable offer!

Second step: It’s your holiday so everything should be exactly what you want! Exchange email or discuss with our consultant on phone to understand more about your needs. We will customize the trip then provide you the quotation sending it to you via email afterward. Certainly, your request will be carefully noted and a nicely crafted package with a pleasant price will follow. You can always make any changes to the itinerary until it matches your expectation.

Third step: Guarantee and confirm your trip by making a deposit to our secured payment system. A month before you depart, our consultant will provide you all travel document including your final itinerary with pick-up time and tour guide’s contact, e-ticket receipt and any related travel document such as visa letter or the pre-departure information kit. Enjoy your vacation with the 24/7 support from our consultant.

OUR PAYMENT GUIDELINES TO BOOK OUR TRAVEL SERVICES

When you are pleased with our customized tours, please kindly make a payment to secure your booking. We are available on these following methods of payment: Credit cards, Bank Transfer, Western Union, In Cash (please contact our travel consultants for more information).

1. Bank Transfer/ Telegraphic Transfer: All Bank Transfers should be made to our Vietcombank account as follows: (usually takes within at least 5 working days)

  • Bank Account Name: Asia Dream Co., Ltd 
  • Bank Name: JSC Bank for Foreign Trade of Vietnam – Nam Ha Noi Branch 
  • The International Banking Account Number (USD): 0971370027533 
  • Bank Swift Code: BFTVVNVX097
  • Bank Address: 1277 Giai Phong – Hoang Mai – Hanoi – Vietnam 
  • Website: www.vietcombank.com.vn

2. Online payment by CARD payment via OnePay: Visa, Master Card, American Express and JCB Card are accepted. We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn). All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).

After you have received Invoice Payment Link, please check the information of the Invoice. If all the information is correct, please check the Terms and Conditions and click, I agree with Terms and Conditions, and click Submit or Book. You will be redirected to ONEPAY Payment Gateway to pay us online with Visa, Master Card, American Express, and JCB Card with following steps: Input Card information: The URL (Uniform Resource Locator) will begin with https://onepay.vn/…

To make the payment, you will input the following card information: Card Number Expiration Date CSC (Card Security Code – CVV, CVC) => Billing address (Card holder’s address which has been registered with the Issuer Bank) => Click “PAY” Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card).

3. By Western Union (sending money online): www.westernunion.com Sign up for a user with Western Union, send the deposit to us. Notify us that you have sent the money with following information:

  • Sender’s name
  • Money Transfer Control Number (usually 10 numbers
  • Sender’s Address

Note: sending money online is available only in some countries. If not available, please find an agent near to you to send money.

Who we are?

Asia Dream Tours – with head office in Hanoi, Vietnam – provides the best tailor made holiday and tour packages to Vietnam, Cambodia, Laos, Thailand and Myanmar. We travel the region personally and do our best to sell locations and experiences from first-hand knowledge rather than brochures. We take our clients to the Real Asia so you can taste, touch and experience the beating heart of every destination you visit. To us a true adventure means getting under the skin of the places you’re travelling to and gaining unique memories that will last a lifetime, and so this is always what we aim to achieve on our holidays.

Our website address is: https://www.asiadreamtours.com

What personal data we collect and why we collect it?

We are committed to protecting your privacy while on our website. The purpose of this privacy policy is to inform you as to what information may be collected when visiting the site, how this information is used by us, how such information may be shared with a third party, and how you can edit, update, correct or delete such information.

1. Collecting personal information:

The information collected through our website will help Asia Dream Co., Ltd to:

    • Support customers when purchasing our products
    • Troubleshooting customers
    • Provide you with the latest information on our Website 
    • Review and update the content and interface of Website
    • Conduct customer surveys
    • Implement promotional activities related to the products and services of https://www.asiadreamtours.com

2. Using personal information:

  • https://www.asiadreamtours.com collects and uses your personal information for the purpose consistent and fully compliant with the contents of the “Private Policy”.
  • When necessary, we can use this information to contact you directly such as send welcome letters, orders, letters of thanks, and technical information about security, you can receive regular supply information of products, services, upcoming events or employment information if you subscribe to email notifications.

3. Sharing personal information:

  • Except for the case of using personal information as described in this policy, we are committed to not disclose your personal information public.
  • In some cases, we are able to rent a unit to conduct an independent market research project and then your information will be provided for this unit to carry out the project. This third party will be bound by a confidentiality agreement under which they are allowed to use the information provided for the purpose of completing the project.
  • We may disclose or provide your personal information in the case which is really necessary as follows : ( a) upon request of law enforcement agencies ; ( b ) in cases where we believe it will help us to protect their legitimate rights under the law ; ( c ) emergency and necessary to protect the personal safety of other members of Asia Dream Co., Ltd.

4. Secured personal information :

  • When you submit your personally identifiable information to us, you agree to the terms which we have mentioned above, https://www.asiadreamtours.com committed to protecting the personal information of customers in every way possible. We will use information technology security such as international standard PCI, SSL,… to protect this information from being retrieved, use or disclose unintended.
  • However, due to technical limitations, no data can be transmitted over the internet connection which can be 100 % secure. Therefore, we can not give a firm commitment that the information you give us will be kept confidential absolutely safe, and we can not take responsibility in the event of unauthorized accessing personal information such as you voluntarily share information with others … If you do not agree with the terms as described above, we recommend that you should not send information to us .
  • So you should also recommend security information relating to your access password and you should not share with anyone else.
  • If you are using a public computer, you should log out or exit all open windows Website.

5. Using “Cookies ”

  • Our website uses “cookies” to help personalize and maximize efficient use of your time online visitors.
  • A cookie is a text file that is placed on your hard disk by a Web page server. Cookies can not be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to you.
  • One of the primary purposes of cookies is to provide the utility to save time when accessing your website or visit the website https://www.asiadreamtours.com again without re-registering available information.
  • You can accept or reject cookies. Most Browser automatically accepts cookies, but you can change the settings to refuse all cookies if you prefer. However, if you choose to decline cookies, that may hinder or negatively affected some services and features on the website depends on cookies.

6. Regulation on “Spam”:

  • https://www.asiadreamtours.com really concerns the problem of Spam ( junk mail), the fake identities Email we sent. Therefore, https://www.asiadreamtours.com confirm only send email to you when and only when you have to register or use services from our system.
  • https://www.asiadreamtours.com commitment not to sell, rent or lease your email from third parties. If you inadvertently receive unsolicited email from our system due to an unexpected cause, please click on the link from this email disclaimer attached, or notice directly to the website administrator.

7. Policy changes :

  • We can completely change the content in this site without prior notice, to suit the needs and demands of Asia Dream Co., Ltd as well as feedback from customers, if any. When updating the content of this policy, we will revise the time “Last Updated ” below.
  • Content “Private Policy” applies only in https://www.asiadreamtours.com, not including or related to third parties to place ads or links in https://www.asiadreamtours.com. We encourage you to read the Private Policy and Safety of the third-party site before providing personal information to such sites. We are not responsible for any way for the content and legality of the third-party website.
  • So, you agree that, when you use our website after editing means you have to admit, agree to comply with and trust in this edit. Therefore, we suggest that you preview the content of this page before accessing other content on the website and you should read and study carefully the content “Private Policy ” of each website that you are browsing.

8. Contact Information & Consumer Complaint Management Policy: We always welcome comments, contact, and feedback from you about the “Private Policy “. If you have any questions about products or services provided by Asia Dream Tours, you can contact us through the following methods:

– Contact the hotline number on the website.
– Send requests to our email: info@asiadream-tours.com
– Directly go to our office at: 852-H22, Tan Mai, Hoang Mai, Hanoi, Vietnam
 
We will answer all questions about customers’ requests and serve 24/7 by phone directly.
 
All of these Terms and Conditions and the Contract (and all obligations arising out of the contract or related) will be governed by and construed in accordance with the laws of Vietnam. If a dispute arises by these Terms of Use, you have the right to file a complaint / grievance with the competent Court in Vietnam to resolve it.